Hot Springs Portable Spa Owners Manual: A Comprehensive Guide
Welcome! This manual provides essential guidance for Hot Springs owners, covering setup, operation, maintenance, troubleshooting, and warranty details for optimal spa enjoyment.
Congratulations on selecting a Hot Springs portable spa! This represents a significant investment in your well-being and leisure. Your new spa is engineered for years of relaxation and hydrotherapy. This manual serves as your comprehensive resource, detailing everything from initial setup and water chemistry to routine maintenance and troubleshooting.
Contact your authorized Hot Springs dealer with any questions regarding setup, operation, or maintenance. They are expertly trained to assist you in maximizing your spa experience.
Understanding Your Spa Model
Each Hot Springs spa model offers unique features and benefits. Identifying your specific model and year is crucial for accessing the correct owner’s manual and support resources. Manuals are available in PDF format, categorized by year, for easy download. Knowing your model ensures you have access to tailored instructions for operation, maintenance, and troubleshooting.
Refer to the spa’s serial plate for precise model information.
Identifying Your Specific Hot Springs Model Year
Locate the spa’s serial plate, typically found near the equipment compartment. This plate contains vital information, including the model name and manufacturing date, which determines your spa’s model year. Use this date to find the corresponding owner’s manual on the Hot Springs website or through your authorized dealer.
Accurate identification ensures access to the correct PDF manual for your specific spa.
Initial Setup and Installation
Proper setup is crucial for years of relaxation! Begin by carefully selecting a level, stable surface capable of supporting the spa’s filled weight. Ensure convenient access for maintenance and electrical connections. Your authorized Hot Spring dealer can assist with professional installation, guaranteeing adherence to local codes and safety regulations.
Always consult a qualified electrician for electrical work.
Preparing the Spa Location

Select a firm, level surface – concrete is ideal – capable of supporting the filled spa’s substantial weight. Avoid soft ground or unstable structures. Ensure adequate clearance around the spa for access to equipment and comfortable entry/exit. Consider privacy, sunlight exposure, and proximity to electrical sources.
Protect the surface with a waterproof barrier if needed.
Electrical Requirements and Connections
Hot Springs spas require a dedicated, properly grounded electrical circuit. Consult a qualified electrician to determine the correct voltage, amperage, and wiring specifications for your model. Never attempt electrical connections yourself unless you are fully qualified.
Ensure GFCI (Ground Fault Circuit Interrupter) protection is installed. Follow all local electrical codes and regulations meticulously for safe operation.
Filling the Spa with Water
Before filling, ensure the spa is on a level surface and all electrical connections are complete. Use a garden hose with a filter to prevent debris from entering. Fill to the recommended level, typically a few inches below the filter housing.
Avoid overfilling, as this can cause overflow during use. Balance water chemistry before initial heating to protect components and ensure longevity.
Operating Your Hot Springs Spa
Your Hot Springs spa is designed for simple operation. Begin by powering on the spa and allowing the system to initialize. Familiarize yourself with the control panel, adjusting temperature, jet intensity, and lighting to your preference.
Regularly monitor water chemistry and maintain cleanliness for optimal enjoyment. Contact your dealer with any operational questions or concerns.
Powering On and Initial Startup
Before initial startup, ensure the spa is correctly filled with water and the electrical connections are verified by a qualified electrician. Once confirmed, locate the main power switch – typically a circuit breaker – and switch it on.
Allow the system to cycle through its initial startup sequence, which may take several minutes. Refer to your specific model’s manual for detailed instructions and potential error codes.
Control Panel Overview and Functions
Your Hot Springs spa features an intuitive control panel for managing temperature, jet functions, and lighting. Familiarize yourself with the buttons for increasing/decreasing temperature, activating jets (low, medium, high), and cycling through light modes.
The display shows water temperature, filter status, and any active alerts. Consult your model-specific manual for a detailed explanation of all control panel features and programming options.
Water Chemistry and Maintenance
Maintaining balanced water is crucial for spa sanitation, equipment longevity, and bather comfort; Regularly test water for pH, alkalinity, and sanitizer levels using a test kit or strips. Adjust chemicals as needed, following product instructions carefully.
Proper water chemistry prevents corrosion, scaling, and algae growth. Consistent maintenance ensures a clean, safe, and enjoyable hot tub experience for all users.
Importance of Balanced Water
Balanced water protects your spa’s components from corrosion or scaling, extending their lifespan and reducing repair costs. Improper pH levels can irritate skin and eyes, while inadequate sanitation fosters bacteria.
Maintaining ideal water chemistry ensures a comfortable and hygienic soaking experience. Consistent monitoring and adjustment are vital for preventing issues and maximizing the enjoyment of your Hot Springs spa.
Testing and Adjusting Water Parameters
Regularly test your spa water using a reliable test kit or strips, checking pH, alkalinity, and sanitizer levels. Ideal pH should be between 7.2 and 7.8. Adjust alkalinity first, then pH, following product instructions carefully.
Maintain appropriate sanitizer levels – chlorine or bromine – to eliminate bacteria. Consistent testing and adjustment ensure safe, clear, and comfortable water for a revitalizing Hot Springs experience.
Regular Cleaning Procedures
Maintain a sparkling clean spa with routine procedures. Wipe down the shell weekly with a mild, non-abrasive cleaner. Use a spa-specific surface protectant to prevent staining and UV damage. Regularly skim the water surface to remove debris.
Periodically drain and refill the spa – typically every 4-6 months – for a thorough cleaning. This prevents buildup of total dissolved solids and ensures optimal water quality for a relaxing soak.
Filter Maintenance
Maintaining a clean filter is crucial for spa performance and water clarity. Regularly rinse the filter with a spa filter cleaning solution to remove oils, lotions, and debris. A thorough cleaning should be performed monthly, or more frequently with heavy spa use.
Filters require replacement every 12-18 months, depending on usage. Inspect filters for damage and replace as needed to ensure efficient filtration and prolong the life of your spa’s components.
Cleaning and Replacing Filters
To clean, remove the filter and rinse thoroughly with a spa filter cleaning solution. Allow it to soak as directed, then rinse again until clean. For replacement, turn off the spa and relieve pressure before opening the filter housing.
Install a new filter, ensuring a proper seal. Regularly scheduled filter cleaning and timely replacement are vital for maintaining pristine water quality and optimal spa performance, extending component lifespan.
Filter Cleaning Schedule
For optimal performance, clean your filter every 4-6 weeks with a dedicated spa filter cleaning solution. A more frequent cleaning – every 2-4 weeks – is recommended with heavy spa usage or if water appears cloudy.
Replace the filter cartridge annually, or sooner if it becomes damaged or excessively worn. Adhering to this schedule ensures consistently clean water, efficient circulation, and prolongs the life of your spa’s heating and pump systems.
Troubleshooting Common Issues
This section addresses frequent concerns. Low water level problems often stem from leaks or evaporation; inspect for damage and top up as needed. Heating system malfunctions may indicate a tripped breaker or sensor issue – consult a professional.
Jet and pump issues could be due to clogged filters or airlocks; clean filters and try the circulation pump purge procedure. Contact your dealer for complex repairs.
Low Water Level Problems
Consistent low water levels require immediate attention. First, carefully inspect the entire spa shell, plumbing connections, and equipment compartment for visible leaks. Even small drips can cause significant water loss over time.
Also, consider normal evaporation, especially in warmer climates. If no leaks are found, ensure the filter is clean and the cover is properly sealed to minimize evaporation.
Heating System Malfunctions
If your Hot Springs spa isn’t heating, first verify the power supply and breaker haven’t tripped. Check the control panel for error messages indicating a specific issue. A faulty high-limit switch or sensor can also prevent heating;
Contact your authorized Hot Springs dealer for diagnosis and repair if the problem persists, as internal components require professional attention. Do not attempt self-repair.

Jet and Pump Issues

Reduced jet pressure often indicates a clogged filter or insufficient water flow. Inspect and clean the filter thoroughly. If jets remain weak, the pump may be experiencing issues – listen for unusual noises.
Air locks can also affect jet performance; try cycling the pump on and off. For persistent problems, consult your authorized Hot Springs dealer for pump inspection and repair.
Spa Care and Winterization
Regularly clean the spa shell with a mild detergent and soft cloth to maintain its appearance. Avoid abrasive cleaners. When preparing for colder weather, ensure proper water chemistry to prevent freezing.
Consider utilizing a winterizing kit and following specific instructions for your model. Drain plumbing lines and protect the pump and heater to avoid damage during freezing temperatures – consult your dealer!
Cleaning the Spa Shell
To effectively clean your Hot Springs shell, begin by draining the spa water. Next, apply a spa-specific cleaner or a mild detergent mixed with warm water, using a soft cloth or sponge. Avoid abrasive cleaners, as they can damage the acrylic surface.

Rinse thoroughly and wipe dry. Regular cleaning prevents buildup and maintains the shell’s luster, ensuring a beautiful and enjoyable spa experience for years to come.
Preparing for Cold Weather and Freezing Temperatures
As temperatures drop, protect your Hot Springs spa from freezing. Ensure the heater is functioning correctly and set to a minimum temperature to prevent pipes from freezing. Insulate exposed plumbing with foam pipe wrap. Consider a winter cover to retain heat and reduce energy consumption.
Circulate the water regularly, even when not in use, to avoid ice formation. Following these steps safeguards your spa during harsh winter conditions.
Safety Precautions
Prioritize safety when enjoying your Hot Springs spa. Always adhere to electrical safety guidelines, ensuring proper grounding and GFCI protection. Handle chemicals with care, storing them securely away from children and pets. Never operate the spa under the influence of alcohol or drugs.
Constant supervision is crucial, especially around children. Follow all posted safety signs and instructions to prevent accidents and ensure a relaxing experience.
Electrical Safety Guidelines
Crucially, your Hot Springs spa requires a dedicated, grounded circuit with GFCI (Ground Fault Circuit Interrupter) protection. Never use extension cords. Ensure all electrical connections meet local codes and are performed by a qualified electrician. Inspect cords regularly for damage, and immediately discontinue use if any are found.
Avoid operating the spa with wet hands, and keep electrical components dry. Prioritize safety to prevent electrical shock.
Chemical Handling and Storage
Always handle spa chemicals with extreme care, wearing gloves and eye protection. Never mix different chemicals together, as dangerous reactions can occur. Store chemicals in a cool, dry, well-ventilated area, out of reach of children and pets. Keep containers tightly closed and clearly labeled.

Follow manufacturer’s instructions precisely when adding chemicals to the water, and avoid breathing fumes.
Supervision of Children and Pets
Constant and vigilant supervision is essential when children or pets are near the spa. Never leave children unattended, even for a moment. Install a secure spa cover and lock it when not in use to prevent accidental entry. Educate all users about spa safety rules.
Be aware of the risks associated with prolonged exposure to high water temperatures for both children and animals.
Hot Springs Spa Warranty Information
Your Hot Springs spa is protected by a comprehensive warranty covering the shell, equipment, and plumbing. Understanding your warranty coverage, including the duration and specific terms, is crucial. Retain proof of purchase for all warranty claims. Contact your authorized Hot Springs dealer to initiate any claim procedures.
Watkins Wellness reserves the right to modify warranty terms; refer to your specific owner’s manual.
Understanding Your Warranty Coverage
The Hot Springs warranty typically covers the shell for several years, protecting against blistering, fading, or structural defects. Equipment, like pumps and heaters, also have dedicated coverage periods. Plumbing is generally warranted against leaks. However, the warranty doesn’t cover damage from misuse, improper water chemistry, or unauthorized repairs.
Always review your specific owner’s manual for detailed terms and conditions.
Warranty Claim Procedures
To initiate a warranty claim, first contact your authorized Hot Spring dealer. They will assess the issue and, if covered, begin the claim process. You’ll likely need to provide proof of purchase, the spa’s serial number, and detailed documentation of the problem – photos or videos are helpful.

Watkins Wellness will then review the claim for approval.
Accessing Additional Resources
For further assistance, Hot Springs Spa offers comprehensive customer support. Contact your local authorized dealer – they are expertly trained to address your questions. Explore the extensive online resources, including downloadable manuals and frequently asked questions (FAQs), available on the Watkins Wellness website.
These resources provide valuable insights and troubleshooting tips.

Hot Springs Spa Customer Support
Hot Springs prioritizes customer satisfaction. For personalized assistance with your spa, reach out to your authorized Hot Spring Spa dealership. Their trained professionals can expertly guide you through setup, operation, and maintenance. Don’t hesitate to leverage their knowledge for any questions or concerns you may encounter, ensuring a seamless and enjoyable spa experience.
Online Manuals and FAQs
Hot Springs offers a wealth of resources online! Access downloadable PDF versions of your spa’s owner’s manual, categorized by year and model, for convenient reference. Explore comprehensive Frequently Asked Questions (FAQs) addressing common issues and providing helpful tips. These digital resources empower you with self-service support, ensuring you can quickly find answers and maximize your spa enjoyment.
Specific Model Series Manuals
Hot Springs categorizes owner’s manuals by collection for easy access. Find dedicated manuals for the Highlife Collection (2019-2025), the innovative Limelight Collection, and the value-focused Hot Spot Collection, including Rhythm, Relay, Pace, Stride, SX, and TX models. These resources provide tailored guidance specific to your spa’s features and operation.
Highlife Collection Owners Manuals (2019-2025)
Access dedicated owner’s manuals for your Highlife Collection Hot Spring Spa, spanning model years 2019 through 2025. These PDF documents offer comprehensive instructions for setup, operation, maintenance, and troubleshooting. Easily download the manual corresponding to your spa’s specific year to ensure optimal performance and longevity, maximizing your relaxation experience.

Limelight Collection Owners Manuals
Discover detailed owner’s manuals specifically designed for the Limelight Collection Hot Spring Spas. These resources provide step-by-step guidance on everything from initial setup and water chemistry to operating the control panel and performing routine maintenance. Download the appropriate PDF to unlock the full potential of your spa, ensuring years of blissful relaxation and trouble-free operation.
Tiger River and Solana Spa Manuals
Although Tiger River and Solana Spas are no longer in production, Hot Spring Spa continues to support owners by providing access to downloadable manuals in PDF format. These resources offer valuable information regarding setup, operation, maintenance, and troubleshooting for these discontinued brands, ensuring continued enjoyment and proper care of your existing spa.
Accessing Manuals for Discontinued Brands
Hot Spring Spa diligently maintains a resource library for owners of Tiger River and Solana Spas, even though these brands are no longer manufactured. To easily locate the appropriate PDF document for your specific model, visit the Hot Spring website and navigate to the dedicated section for discontinued brands. Download and retain a digital copy for future reference and maintenance.
Hot Spot Collection Spa Manuals
Hot Spot Collection owners can readily access detailed manuals online for their Rhythm, Relay, Pace, Stride, SX, and TX models. These comprehensive guides offer step-by-step instructions for setup, operation, maintenance, and troubleshooting. Downloadable PDF versions are conveniently available on the Hot Spring website, ensuring easy access to vital information for a seamless spa experience.
Rhythm, Relay, Pace, Stride, SX, and TX Models
Hot Spot owners of Rhythm, Relay, Pace, Stride, SX, and TX models benefit from dedicated owner’s manuals. These resources detail everything from initial setup and water chemistry to filter maintenance and troubleshooting. Accessing these manuals ensures optimal performance and longevity of your spa, providing clear guidance for a relaxing and enjoyable hot water experience. Downloadable PDF copies are readily available.

Spa Parts and Accessories
Maintaining your Hot Springs spa is easy with readily available replacement parts. A wholesale distributor network specializes in spa and hot tub components, catering exclusively to pool professionals. Enhance your spa experience with recommended accessories, designed for comfort and convenience. Finding the correct parts ensures optimal functionality and extends the life of your investment, guaranteeing years of relaxation and enjoyment.
Finding Replacement Parts
Locating replacement parts for your Hot Springs spa is streamlined through specialized wholesale distributors. These distributors focus on spa and hot tub components, serving exclusively pool and spa professionals. Ensure accurate part identification by referencing your spa model and serial number. This guarantees compatibility and proper functionality, maintaining your spa’s performance and extending its lifespan for continued relaxation and enjoyment.
Recommended Accessories for Enhanced Spa Experience
Elevate your Hot Springs experience with thoughtfully chosen accessories! Consider a premium spa cover for energy efficiency and protection. Enhance water quality with specialized chemicals and filtration systems. Add comfort with headrests and pillows, and ambiance with lighting options. Don’t forget essential tools for maintenance, ensuring your spa remains a pristine oasis for years of blissful relaxation and therapeutic enjoyment.
Understanding Watkins Wellness
Watkins Wellness, the parent company of Hot Springs Spas, is renowned for its commitment to quality, innovation, and customer satisfaction. With decades of experience, they consistently deliver exceptional spa experiences. Watkins prioritizes advanced engineering, durable construction, and user-friendly designs. They stand behind their products, offering comprehensive warranties and dedicated customer support, ensuring lasting enjoyment and peace of mind for every spa owner.
Company Overview and Commitment to Quality
Watkins Wellness has been a leading innovator in the hot tub industry for over 40 years. They are dedicated to crafting premium spas, prioritizing durability and performance. Their commitment extends beyond manufacturing; Watkins fosters a culture of continuous improvement, investing in research and development. This ensures their Hot Springs spas consistently exceed expectations, delivering relaxation and wellness for years to come.
Watkins Wellness retains the right to modify specifications or designs without prior notice, ensuring continuous product improvement. This manual provides general guidance; always consult your authorized Hot Spring dealer for specific advice. Improper installation or maintenance voids the warranty. Watkins is not liable for damages resulting from unauthorized repairs or modifications. Safety precautions must be followed diligently to prevent injury or property damage.
Watkins Wellness Right to Change Specifications
Watkins Wellness expressly reserves the authority to alter product specifications or design elements at any time, without the obligation of providing advance notification. This commitment ensures ongoing enhancements and innovation within the Hot Spring product line. Such modifications are implemented to optimize performance, reliability, and user experience. Owners’ manuals reflect information current at the time of publication.